Aerospace Systems Engineer

2w2 weeks ago

Ansys

US · Full-time · $80,000 – $115,000

About this role

Join the Ansys Customer Excellence team to support customers on real-world engineering simulation projects and integration of Ansys software in design workflows. As an engineer on the Digital Mission Engineering team, provide technical post-sales support and solutions to technical challenges. Use products such as Systems Tool Kit (STK), Orbit Determination Tool Kit (ODTK), and Test and Evaluation Tool Kit (TETK).

Deploy the full Ansys Technical Support Toolset combined with engineering expertise to help customers solve problems. Ensure high customer satisfaction and successful adoption of Ansys software. Develop subject matter expertise in STK, ODTK, TETK, and DME components.

Work as part of a positive, dynamic team of engineers based in Exton, PA, striving to deliver highest quality solutions. Channel customer feedback to internal leadership for product improvements. Participate in field testing of new releases to meet customer requirements.

Advance knowledge and deepen experience across engineering disciplines. See direct impact on customer success and Ansys innovation. Support sales and marketing through demonstrations, webinars, and training as needed.

Requirements

BS in Aerospace Engineering, Mechanical Engineering, or related fields
BS + 0 years professional experience in an engineering software environment
Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
Coursework or work experience in astrodynamics, orbit determination, trajectory optimization, and/or attitude determination and control systems
Engineering knowledge to provide technical support for simulation projects
Ability to channel customer feedback for product enhancements

Responsibilities

Deploy and exploit the full Ansys Technical Support Toolset to assist customers in solving engineering problems
Ensure high customer satisfaction and success enabling usage, deployment, and adoption of Ansys software
Develop subject matter expertise and specialization on Ansys products including STK, ODTK, TETK, and DME components
Submit suggestions for product improvement, file defect reports, verify fixes, and participate in field testing of new releases
Support sales and marketing by conducting demonstrations, webinars, online training, and other meetings
Participate in strategic team and company initiatives as needed

Benefits

Opportunities to advance knowledge and deepen experience in engineering disciplines
Direct impact on customer success and Ansys product improvements
Part of a positive, dynamic team of engineers