Business Process Analyst - Production Engineering Business Integration (Senior/Lead)

1w1 week ago

Boeing

Everett, US · Full-time · $119,850 – $209,300

About this role

Boeing Commercial Airplanes (BCA) Production Engineering seeks a Senior or Lead Business Process Analyst for the Business Integration team. You will lead high-impact, cross-functional process improvement and automation efforts. These initiatives improve efficiency, quality, and operational performance across Production Engineering.

This role leverages process analysis, automation, AI/ML-enabled solutions, and data-driven methods to streamline work and reduce manual effort. Improve end-to-end business processes by partnering with Production Engineering leadership and stakeholders. Discover, document, redesign processes, drive implementation, and support sustainable adoption.

Support Production Engineering University by designing curriculum, course content, instructional materials, and job aids. Embed improved processes into day-to-day operations and onboarding programs. Teams are hiring for Senior or Lead experience levels.

Position is 100% onsite at Everett location. Mentor junior analysts and serve as subject matter expert in process methodology, instructional design, and AI-enabled process improvement. Partner with IT and cross-functional stakeholders for implementation success.

Requirements

10+ years of experience in business analysis, process analysis, operations improvement, or project/business transformation.
Experience with automation and AI tools for process improvement in a corporate environment, such as RPA platforms, generative AI, or ML-assisted process discovery tools.
Strong analytical skills and comfort working with data, including Excel, SQL, BI tools, and similar.
Experience facilitating cross-functional workshops and managing stakeholders.
Excellent written and verbal communication skills.
Experience designing, developing, and managing curriculum, e-learning content, instructor-led training, and instructional materials.
Experience with Learning Management Systems (LMS) and authoring tools such as Articulate, Captivate, Xyleme, or similar.

Responsibilities

Lead complex process discovery and redesign efforts across Production Engineering, using process mining, data analysis, stakeholder workshops, and continuous improvement methods.
Identify, evaluate, and prioritize automation, AI, and ML opportunities; translate process requirements into clear deliverables for implementation teams.
Develop business cases, ROI estimates, implementation plans, and success measures for process improvement initiatives and automation pilots.
Create and maintain process documentation, decision matrices, standard work, and governance materials to support compliance, repeatability, and sustainment.
Partner with IT, systems owners, and cross-functional stakeholders to support implementation, user acceptance testing, deployment, and post-launch validation.
Define, implement, and monitor process KPIs and dashboards; analyze results and present improvement opportunities to leadership.
Design, develop, and manage curriculum, course materials, job aids, assessments, and instructional content for Production Engineering University and onboarding programs.
Mentor junior analysts and serve as a subject matter expert in process methodology, instructional design, and AI-enabled process improvement.